IVR

Intenext Solutions is Leading IVR Solutions provider catering to unique requirements of different Industries. We bring the right IVR technology, people and strategy to build, Manage and operate critical IVR infrastructure. IVR is a computerized telephony voice platform, it automates various customer services and gives much needed control to the end user. IVR leverages the latest developments in Computer and telephony industry. IVR provides callers with a menu of options for navigating the phone system to reach the department or phone number they desire.

Why a Business needs an IVR System:

Round the clock Customer Support
In today's Competitive Business World many organizations fight neck to neck to grab the piece of same pie. IVRS can help you to provide reliable, robust and efficient Customer support to your client and helps in retention and generate new business opportunities.

Cost Effectiveness
Deploying an IVRS helps you to reduce cost on Human Resource, increases efficiency and productivity. It helps to remove the burden from human representatives and customer gets the accurate and up to date information quickly.

Increasing Scalability
IVRS supports company’s changing business needs as additional capabilities & features can be easily incorporated which is more cost effective and efficient then hiring new staff and training them.

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